Frequently Asked Questions
Answers you need. Simple.

Frequently Asked Questions

Q: Who is Everclean?
A: Everclean is your flexible office cleaning partner. We help businesses of all sizes keep their spaces fresh, tidy, and stress-free — with honest pricing, no hidden contracts, and cleaners you can trust. Clean office, clear mind.

Q: What cleaning services do you offer?
A: We provide commercial office cleaning tailored to your needs. Scheduled office cleaning in London ad surrounding areas, waste clearance and deep cleans. We can also cater to any request you have.

Q: Are your cleaning products safe?
A: Yes, all our products are eco-friendly and safe for families and pets.

Q: How do I book an office clean?
A: Simply contact us through our live chat, Whatsapp, or through our quick quote button above.

Q: What information do I need to book my first clean?
A: We just need your office address, preferred date, and on-site contact. You’ll confirm hours and any extras in the booking form—no payment upfront.

Q: What is the Founding Offer?
A: Your Everclean Founding Offer is a special discounted rate for your first six months as an Everclean customer. It helps you try us without hidden fees. Please note, it's not around forever so take advantage now!

Q: How do you calculate my quote?
A: We match you to the right package based on three simple things: your Office Size, how often you need us, and how many hours you want. Your answers plug into our clear Pricing Matrix so you always know what you'll pay.

Q: What if I don't know how many hours I need?
A: No problem. Most Small offices choose around 2-3 hours per visit. Medium offices pick 3 hours. Large spaces often need 4 or more. Not sure? Just choose 'Not sure' and we'll guide you to the best fit.

Q: Can I change my hours later?
A: Absolutely. You're never locked in. You can add extra hours or scale down any time. You only ever pay for what you use.

Q: Can I cancel or reschedule?
A: Of course. You can cancel or reschedule up to 24 hours before your slot. No extra fees.

Q: Where do you operate?
A: We mainly cover businesses within the M25 but are expanding everyday. If you're just outside, send us a message — we'll do our best to help.

Q: How do I talk to a human?
A: If you ever want to speak to someone directly, just message us in live chat, WhatsApp, or email us at hello@evercleancompany.co.uk.

Q: Do you supply all cleaning products and equipment?
A: We use the cleaning products and equipment you already have on site — this is the standard in most offices. If you’d like us to bring everything instead, we can supply products on your behalf and add it to your quote.

Q: Can you handle recycling and waste clearance?
A: Yes. Ask for ‘Waste Clearance’ with any of the Everclean team. We remove office junk, arrange compliant disposal, and provide waste-transfer notes on request.

Q: Are cleaners background-checked and insured?
A: 100 %. Every Everclean operative is DBS-checked, fully insured, and trained to British Institute of Cleaning Science (BICSc) standards.

Ready for spotless results?

Ready for spotless results?

Let our team handle the mess and save you time.

Let our team handle the mess and save you time.

Let our team handle the mess and save you time.

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Need a reliable office clean?

Need a reliable office clean?

Need a reliable office clean?